on SLSERP.com and when use our services SLSERP and its affiliates offer many services to help run a business, including a platform to host their own SLSERP database. As part of running services, we collect data about you and your company. The data is essential to run our services and critical for our services and all users' safety. This policy explains what information collection, why it collected, and how we use that..
Most of the personal data we collected is provided directly by our users when they sign up and use our services. But extra data may collect by establishing interactions with our services. Account and contact data: When you sign up on our website to use or download one of our products, or subscribe to one of our services (SLSERP Online, Free Trial, SLSERP Apps, SLSERP, etc.), or fill out one of our contact forms, you voluntarily provide us with certain information. Usually includes your name, company name, email address, and sometimes your phone number, mailing address (when an invoice or delivery required), your industry and interest in SLSERP, as well as a personal password. We never check or store our customers' credit card information. We always rely on PCI-DSScompatible third-party payment processors for credit card processing, including regular payment processing.
Application Details: When you apply for a job on our website or through an employment agency, usually, we collect your contact information (name, email, phone) and any information you would like to share with us in your introductory letter and Vitae resume. Suppose we decide to send you a vacancy. In that case, we will also ask you to provide additional personal information to meet our legal and manage personal requirements.
SLSERP will not ask you to provide any information that is not necessary for the recruitment process. In particular, we never collect information about your racial or ethnic origin, political views, religious beliefs, union membership, and live sex.
Browser data: When you visit the website and access our online services, we detect and store your browser's language and geolocation to personalize your experience in your country and Languages. Our system record all information about login and browser
Form Protection: Google reCAPTCHA may protect some forms on our website. This technology is based on heuristics based on your browser and device's technical characteristics and can also use specific Google cookies. See also Google's privacy policy and terms of use in the third-party service providers section below.
Customer Databases: When you subscribe to a SLSERP Cloud service and create your own SLSERP database (for example, starting a free trial), all the information or content you submit or upload to your database is your information manage it entirely. When you download an on-site database from the SLSERP upgrade website, you also have the data it contains.This information often contains personal information, such as your employee list, contacts and customers, messages, photos, videos, etc. We collect this information only on your behalf, and you always retain ownership and full control over that data
Free trial registration: When you start a free trial on our SLSERP Cloud service, you'll have the option to consent to check-in at the start of your free trial session to improve the user experience of our products. If you agree, the information collected will include what is visible on the screen during working on your free trial, as well as your interactions with our apps. This data consolidate in the form of a video that our user experience experts can watch for a limited time. And will likely include some personal information, such as names, emails, phone numbers, photos, depending on the precise information you enter into your database during the check-in period. Password fields and other sensitive fields automatically excluded from registration, but we cannot completely rule out the inclusion of certain sensitive information depending on where you type it. Other parts of this policy explain:
· how we process this data,
· how long we keep it,
· and how to access or request the deletion of this data
· and which external service providers are involved.
If you do not give permission or do not allow you to register, your trial session will not record, and no data will collect.
Account and contact information: We use your contact information to provide our services, respond to your requests, and billing and account management reasons. We can also use this information for marketing and communication purposes (our marketing messages always have a way to get you off at any time). We also use this data in aggregate/anonymized form to analyze service trends. Suppose you have registered to participate in an event published on our website. In that case, we may transfer your name, email address, phone number, and company name to our local organizer and event sponsors for direct marketing purposes and facilitate the event's preparation and booking. Suppose you have expressed an interest in using SLSERP or have requested contact with a SLSERP service provider. In that case, we may transfer your name, phone number, email address and company name to our l partners in your country or region to contact you to offer their help and local services.
Application data: We will process this information for our recruitment process to evaluate and track your application and when developing your contract if we decide to send you a vacancy. You contact us at all times to request the deletion of your data.
Browser data: This automatically stored data is analyzed anonymously to maintain and improve our services. Google reCAPTCHA can also be used for security purposes to avoid misuse of our services. In this case, we will only process the anonymous score that reCAPTCHA determines based on your browser and device. We will only correlate this information with your personal information when required by law or for security purposes if you violated our acceptable use policy.
Customer Database: We collect and process this information only on your behalf to perform your subscribed services. Based on the instructions you gave when you registered or configured your service and SLSERP database. Our support staff and technicians have limited and reasonable access to the information to resolve problems, support reasons required by law, and ensure our services' safety in the event of a violation of our acceptable use policy to provide our services' security.
Free registration of the trial session: The purpose of these registrations is to improve our products: they are only seen and analyzed by our research and development usability team, which will treat your data as strictly confidential information. By looking at the records, they can see a tangible view of a user's early SLSERP steps and improve the user experience accordingly. Records are processed and stored with SLSERP tools (see our list of service providers) under strict privacy conditions.
Other parts of this policy explain:
· What is recorded
· how long to keep it,
· and how to access or request the deletion of this data.
Access, update or delete your personal information
In-App Purchasing Transaction (APP) Information: You can find the detailed privacy policy for each service on the APP page. Security retention period: We keep a copy of your data in our backups for security reasons, even after being destroyed from our live systems. For more information, see the.
We recognize the importance and sensitivity of your personal information. We take various steps to ensure that this information is processed, stored, and stored securely against data loss and unauthorized access. Our technical, administrative, and organizational security measures described in detail in our
To support our operations, we on several Service Providers. They help us with services, such as cloud hosting payment processing, web audience analysis, communication, marketing, etc.
Whenever we share data with Service Providers, we make sure to use it in compliance with Data Protection legislation. The processing carries out for us is limited to our specific purpose and covered by a particular processing contract data.
Below is a list of the Services currently, why we use them, and what kind of data we share. In-App Purchase (APP): The list of third-party service providers for each APP service is available on the APP Privacy Policy.
third-party service providers are processing data for SLSERP is Controller or Processor, on behalf of SLSERP.
Subprocessors
. Microsoft.com
. Google.com
. Stripe.com
. OneSignal.com
. Paypal.com
Contact & Account Data: we will only retain such data as long as necessary for the purpose it collected, as laid out in this policy, including any legal retention period, or as long as needed to carry out a legitimate and reasonable promotion of services products.
Data of Job Application: If we do not hire anyone, we may keep his information provide for up to two years to contact him for any new job proposition that may be come up in future, unless you ask us not to do that. If we hire you, your information will store for your employment contract duration with us and afterwards, during the applicable legal retention period in the country where SLS employed you.
Browser Data: we only retain this data for a short time, generally two months, unless we need to keep it to a legitimate concern related to the security, performance of our services or as required by law.
Customer Database: as necessary, we will only retain this data to provide the services you subscribed to SLSERP. For databases hosted on the SLSERP Cloud, if you cancel the service, your database is kept deactivated for three weeks (the grace period during which you can change your mind) and then destroyed. Your database is retained for up to 4 months after the last successful upgrade for databases uploaded to the SLSERP Database Upgrade website and may delete earlier upon request.
Free Trial Session Recording: The recordings are deleted automatically after two months and may delete earlier once they have been processed, considered irrelevant, or request.
Safety Retention Period: a part of our Security Policy, we always try to preserve your data from accidental or malicious deletion. After we delete any of your information (Account & Contact Data) from our database upon your request, your database does not immediately delete information from backup systems, which inalterable and secured. The data could remain stored for up to 12 months in those backups until they destroyed automatically. We do not use those backup copies of your deleted data for any purpose except for maintaining our backups' integrity unless you or the law require us to do so.
Hosting Services
Hosting Locations: customer databases hosted in the SLSERP Cloud Region closest :
America (United States, Canada)
Asia (Taiwan, Singapore)
Europe (Uk, Germany, Belgium )
Backup Locations: backups replicated on multiple Secure and safe Locations.
SLSERP Database Upgrade Locations: Customer databases are upgraded either on their current hosting locations (see above) or in our data center.
( For customers concerned for EU data protection regulations, countries with a sign in the above lists are in the EU or currently subject to an adequacy decision from EU authorities.)
Free Trial Session Recording: The recording data processed by SLSERP (see our Service Providers) Microsoft and Google Cloud data centers located in the United States. As a reminder, this data only recorded if you opt-in and only kept for a short time.
International Staff: the personal data mentioned in this Privacy Policy may access by staff members of SLSERP subsidiaries in other countries In some cases. Such access will always do for the same purposes and with the same privacy and security precautions as our local staff did it, and all the guarantees we provided applied.
We are not trading, selling, and transferring your data to third parties except as explicitly mentioned above. They may share or disclose aggregated or de-identified information for research purposes or discuss trends or statistics with third parties.
Cookies are small bits of text sent by our servers to your computer or devices when you log in to services stored in your browser and later sent back to our servers to provide you a good services. System use them to support your website's activities.
Cookies help to understand your preferences based on previous or current activity on our website (the pages you have visited), your language, and your country, enabling us to provide and improve services.
The system also uses cookies to compile aggregate data about site traffic and site interaction to get better tools and future experiences. The system may use third-party services such as Google Analytics, which set and use their cookies to identify visitors and provide their services. For more information regarding third-party providers and Cookie Policy, please see the relevant references in Third-Party Providers' Service
following the cookies that may be stored on your devices when you log in to our website:
Category of Cookie | Purpose |
Session & Security | Protect user data, Authenticate users, and allow the website to deliver the services users expect, such as maintaining their cart's content or allowing file uploads. The website will not usually work if you reject or discard those cookies. |
Preferences | Remember information about the website's preferred look or behavior, such as your preferred language, region, and time zone. Your experience may degrade if you discard those cookies, but the website will still work. |
History of Interaction | Collection the information about interactions, Users, the pages, usually use for marketing purpose. So We may not provide the best service to you if you reject those cookies, but the website will work. |
Advertising & Marketing | It makes advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when visiting other websites that display ads or improving reporting about campaign performance. Some third-party services may install additional cookies on your browser to identify you. You may opt-out of a third party to use cookies by visiting the Network Advertising Initiative opt-out page. The website will continue to work if you reject or discard those cookies |
Analytics information | Understand how visitors interact with the website via Google Analytics or others. You can learn more about Analytics cookies and privacy information. The website will continue to work if you throw away or refuse these cookies. |
You can choose from browser setting to have your computer warn you each time a cookies send, or turn off all cookies., to see more about command browsers cookies from the following links:
• Chrome: https://support.google.com/
• Edge: https://support.microsoft.com/
• Firefox: https://support.mozilla.org/
• Safari: https://support.apple.com/
• Opera: https://help.opera.com/
has the rights to update and change anything in privacy policy, and the last version will be dated in the website and will be the confirmed version
If you have are any question regarding this Privacy Policy or any inquiry about your data, please reach out to the SLSERP Helpdesk or contact us via email at [email protected] or by post:
Soul Logic Solutions, Inc.
2720 Queensview Dr, Ottawa,
K2B 1A5, Canada.